Reforming India's Bureaucratic Corridor: NaMo Government's New Empanelment Process

Abstract

This case discusses about the new guidelines for the empanelment of civil services officers in India to be deputed to the Center. In June 2016, the Modi government created a flutter by rejecting the names of a few IAS officers that were put forward for holding posts of Joint Secretary, Additional Secretary, Departmental Secretary, and Chief Secretary. The reason for the rejection was the poor performances on delivery and lack of personal integrity of the officers. As ‘Minimum Government, Maximum Governance’ was a key point on Modi’s manifesto, he started making extensive changes in the administrative system after coming to power. The case details the efforts put by Modi government to replace the old method of empanelment with a more comprehensive appraisal system. He introduced the new guidelines to ensure greater uniformity, consistency, and transparency in administration.

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Issues

The case is structured to achieve the following teaching objectives:

• Understand the Indian Civil Services System and its importance in the administrative machinery.
• Understand the background and reasons for the government to bring about major changes in the appraisal system of its officers.
• Critically analyze the changes brought about by the government in the appraisal process and its effectiveness in making the desired improvements in governance.
• Analyze the differences in the aspects to be considered by a government vis-à-vis a business enterprise in designing a performance appraisal system and the constraints it faces in doing so.

Keywords

Indian Civil Services, Empanelment Process :Old Method, Faults in the process, Reforms by Modi Government, Revamping of the appraisal process, Roadblocks

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